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What People Are Saying

Our conversion to Mortgage Office in the summer of 2007 went very well. Of course with any conversion we did experience a few bumps in the road, all minor. We can't say enough about the staff at MC who always responded quickly to our concerns and corrected problems the same day. Most importantly, all data converted accurately.

We recently experienced a large volume of new loans and hired a temporary person to help input loans into Mortgage Office. Our temp had no experience with mortgage applications or MC. We input one application with him for training, he had a few questions and after that he was on his own. He found the system easy to use and had no problems following the menu.

We also want to thank you for offering free WebEx Workshops. The system offers a large variety of services and reports and we always appreciate learning a better or more efficient way to use Mortgage Office. — Cindy Hawkes, Pacific Marine CU

Thanks MC for the Total software product and the Customer Support to back it up! — Name withheld upon request

Our recent conversion from the MC Legacy System to the Web-Based Mortgage Office System went smoother than any loan conversion I have ever gone through. I personally was a bit skeptical about the conversion at first because I have gone through some conversions in the past that did not go as well. Mortgage Computer's project management team did an excellent job in helping us with the preparation and training of the Web-Based Mortgage Office System. This definitely played a key role in our successful conversion. We are very pleased with the new system and glad we made the change. I would personally like to thank all the Mortgage Computer project management team for making this conversion so successful. — Barbara Voyles, LGE Community CU

Our recent conversion to Mortgage Office went very smoothly. Our staff felt very confident due to all the pre-training and preparation that was provided. It was great having the MC support staff on site the week of our conversion and we have continued to receive the excellent customer service we have grown accustomed to. The Mortgage Office product is very "user friendly" and has streamlined our mortgage operation. — Alan Stoltenberg, Mortgage/Business Manager, SAC Federal Credit Union

We have always received exceptional service from Mortgage Computer's customer support. — Name withheld upon request

Since we have been on the new system we have had a few bumps in the road but the MC staff has been very diligent in fixing those for us and their response time is always extremely fast. The overall feed back from my staff is that they like the ease of the new system compared to MC Office, it is more user friendly, easier to look at, easier to find things, and a much smoother work flow.

Our conversion went very smooth, thanks to the MC staff. They did a great job training us and answering all of our questions and/or concerns. We look forward to the possibilities that the future holds with this new enhanced system. Thanks. — Elizabeth Rundblade, Branch Manager, Members Alliance Credit Union

The way MC is training for Mortgage Office is great. My whole staff was trained at the same time instead of just one or two employees. — Name withheld upon request

Our conversion to Mortgage Office was handled with the same exceptional service that we've grown accustomed to as an MC client for the past 10+ years. MC's project management team was available to answer questions and guide us through the entire process. — Matthew Isika, Real Estate Manager, Yolo Federal Credit Union

We had been an MC Customer for several years. Management decided to go with FICS software. We have found FICS software does not do all that MC Office Software does. We are looking for the day we can return to MC and have the new Mortgage Office Software. — Name withheld upon request

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